At Crusty Totes (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from www.crustytotes.com.
1. Information We Collect
When you visit the site, place an order, or contact us, we may collect the following types of personal information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (handled securely by third-party providers)
- Shopping preferences and order history
2. How We Use Your Information
We use your information to:
- Fulfil and manage your orders
- Communicate with you about orders or customer service inquiries
- Send occasional marketing or promotional emails (if you’ve opted in)
- Improve our website experience and product offerings
- Comply with any legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We only share your information with trusted third parties who help operate our business, such as:
- Payment processors
- Shipping providers
- Email marketing services
- Analytics services (e.g., Google Analytics)
These third parties are only given access to the information they need to perform their specific functions and are contractually obligated to protect your data.
4. Your Privacy Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your personal data
To exercise any of these rights, contact us at crustytotes@gmail.com
5. Cookies
We use cookies and similar tracking technologies to:
- Understand how visitors use our site
- Customise your experience
- Save your preferences for future visits
You can control cookie preferences through your browser settings.
6. Data Security
We use industry-standard security measures to protect your data. While no method is 100% secure, we work hard to ensure your information is handled safely.
7. Contact Us
For any questions about this Privacy Policy, or to make a data-related request, please contact us:
Email: crustytotes@gmail.com
Website: www.crustytotes.com